Last updated: October 7, 2026
This Privacy Policy explains how Caromar Group (“Caromar Group,” “we,” “us”) collects, uses and protects personal information when you visit caromargroup.com or contact us through it. Caromar Group is a licensed real estate brokerage in San Juan, Puerto Rico (Lic. C-23701).
Information we collect
- Information you give us: when you fill out a form, call, text, send a WhatsApp message or email us, we receive the information you choose to share, such as your name, email, phone number, property address, and details about what you are looking for.
- Information collected automatically: like most websites, we collect technical data such as your IP address, browser type, device, pages visited and how you arrived at our site. We use cookies and similar technologies, including Google Analytics, to understand how the site is used.
How we use your information
- To respond to your inquiry and provide the real estate, leasing or property management services you request.
- To send you information related to your inquiry, such as property details, market information or valuations.
- To operate, secure and improve our website and services.
- To comply with legal and regulatory obligations.
Phone, text and WhatsApp communications
When you submit a form on our site and provide your phone number, you agree that Caromar Group may contact you by phone call, text message (SMS), WhatsApp and email about your inquiry. Message and data rates may apply. Message frequency varies. You can opt out of text messages at any time by replying STOP, and ask us to stop calling or emailing you at any time. Consent to receive messages is not a condition of any purchase or service. We do not sell or share your phone number or text-messaging consent with third parties for their marketing purposes.
How we share information
We do not sell your personal information. We share it only as needed to serve you, for example:
- With service providers that help us run our business, such as website hosting, email, analytics and customer management tools, who may use it only to provide those services to us.
- With parties involved in your transaction when you ask us to, such as lenders, other brokers, attorneys, inspectors, appraisers, title companies or property owners.
- When required by law, or to protect our rights, our clients or others.
Third-party content
Our site may display content or links from third parties, such as Google reviews, property listing services, social networks and WhatsApp. Those services have their own privacy policies, and we are not responsible for their practices.
Data retention and security
We keep personal information only as long as needed for the purposes described above or as required by law and real estate record-keeping rules. We use reasonable administrative and technical measures to protect it, but no method of transmission or storage over the internet is completely secure.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing us or calling the number below. You can also block or delete cookies in your browser settings, and opt out of Google Analytics using Google’s browser add-on.
Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Caromar Group
161 Ave. César González #34, San Juan, PR 00918
Phone / WhatsApp: 787-214-2020
Email: caromargroupre@gmail.com
